We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack is great! Better than i thought. t came quickly, the parcel was well packed.
Nice backpack. Handbag is just for summer.
Very fast shipping!
I came very quickly. i ordered on may 23, i came on june 21. The truth was only able to take it today. Very beautiful, corresponds to the description, lyamochki is not very strong, but if you do not carry heavy-everything is fine.
I got in 10 days. Everything is fine. Thank you
good n nice luv it
The backpack is good, there is no bad smell, the round handbag is not bad, but it's very children's, the card holder for 10 cards
The goods came, but with marriage. On the handbag there is no one strap for the handle
Product description corresponds to reality, everything is clear and available. The goods came unexpectedly quickly (in bashkiria in less than a month). The parcel was tracked all the way. The backpack was carefully packed-inside the handbag and business card holder, as well as an inflatable bag, the backpack itself is first embedded in a soft fabric bag, then a plastic bag. One is not a big nuance a little spoiled the overall picture: the fringe/ribbons were glued to the backpack itself, in the place of lightning now in this place are not big dents (photo attached)-or the manufacturer rushed and they stuck, or something else happened. This is casus. With the store did not communicate. Thanks to the seller for the promptness and careful packaging of the goods before shipping.
Delivery to latvia-a month, all as in the description, somewhere a couple of threads stick out but not critical. I advise! :)
For such a price is excellent, i ordered more!)
Deshman for 1 k shirts))))
Belarus came in 4 weeks.
Super, thank you stores
A good set for a teenage girl and a young girl. The quality level corresponds to the price (final evaluation based on the results of use).
Normal set, only in the smallest handbag-thin leatherette. And so the quality corresponds to the price of 1000 rubles.