Product Size: 42cm(H) * 32cm(L) * 26cm(W)
Normally the allowable difference in size are approximately 1-2 cm in measurement. Please understand.
Attention ： Please remove the Film when you use it
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The memory came, but they told me they 'd send another one.
Very cute exactly like the picture came in fast too like 3 weeks my dog loves it thanks store for the free gift well buy more items agin
Instant shipping, to Polish pack dotarła in less than two weeks-tracking all the way. Backpack very well packed, arrived in perfect condition-our cats are satisified. Very good quality goods. Gorgeous selling joined also gift-sukieneczkę for kotki. Recommend to everyone! Super selling and super backpack. Thank you!!!
Beautiful! I love it! Thank you salesman!
Very well packaged very fast very good store
Went for a long time, but got everything in good condition, excellent packaging, nothing cracked and not scratched. Inside was also a small gift, a bag with a flavor.
In general, not bad. A little wrinkled plastic during transportation, there is a smell.
Cat is delighted, the quality is super, also a gift inside
A good backpack, all as in the description. Pleasant color, very well packed. Smells very strong at first, but exhales. The store even put a flavor in a beautiful bag as a gift. The cat is not very happy, probably because of the smell, but it is spacious there. It looks just fine, very original, everyone says that it looks like a vacuum cleaner. Looks durable. There is a lining in the form of an illuminator, and the second as Lattice. Beautiful color, but the protective film does not peel off in the corners. I was hoping two small cats would fit, but, of course, no, only one space is enough. In general, the purchase is very satisfied, i recommend the seller.
Cool backpack, came whole, very satisfied!
Funny space backpack! Not yet. A few days i ventilate on the loggia in the heat from the chemical smell. The first impression is positive. The store also put a rug and a souvenir-flavoring. There was some difficulty with screwing the transparent hemisphere: small carving, and the surface of the backpack convex. In 10 minutes. In general, satisfied. The cat is not yet aware that he is now a cosmonaut. Like jura!
The carrying is covered with film, so at first it seems scratched. After removing the film, everything is super.
The store perfectly packed the backpack, no cracks and other was not noticed. Very happy to buy! Thank you seller! I advise)